Homeowners

Welcome Homeowners!

New Mexico 811 is here to serve and protect homeowners across our great state.  We are here for you to submit information about any home excavation projects you are planning when you will be doing the digging, such as planting a tree, building a fence or any other circumstances that include digging in your yard. Homeowners are required by law to notify NM811 two working days in advance of their excavation projects. Even shallow depth projects have a possibility of coming into contact with telecommunication, electric or gas distribution lines. If you are hiring someone else to do the digging for you, they will be required by law to make the one-call request at least two working days before the planed excavation.  Our trained representatives will assist you in providing the necessary information to our member companies. Once notified of your planned excavation, members should locate their underground facilities or notify you if your excavation site is clear of their underground facilities within two working days of your request.  Frequently, homeowners also own one or more service lines to their house.   If this is the case, be sure to ask our trained representatives to provide you contact information for third party contractors who can help you get your own facilities located.

When you call before you dig, you’ll prevent unintended consequences such as injury to you or your family, damage to your property, utility service outages to the entire neighborhood and potential fines and repair costs.

New Mexico 811 services are FREE to you!

When making a locate request, please have the following information ready:

  • Name & Contact information of excavator –“ a person who can answer questions about the proposed dig”
  • Alternate name & contact Information if available
  • A description and purpose of type of work to be done at the dig site.
  • The name of the person whom the work is being done for
  • Have you pre-marked the site in white (paint, flags, ribbons, stakes, etc.)?
  • Accurate physical description of the actual dig site
  • The physical location and size of the excavation site (civic address, township –range-section-quarter section, or GPS coordinates and front yard, back yard, certain radius of stake, etc.)
  • Driving directions especially in a rural area (from nearest major cross street, mile post marker, etc.)
  • Spotting instructions
  •  Access issues or Hazards (locked gates, guard dogs, septic tanks, etc.)
blank
Locate Request

For locate request call: 811

In Albuquerque: Dial 811 or 260-1990 during regular business hours.

Statewide: Dial 811 or 800-321-ALERT (2537) during regular business hours.

By Fax: (505)260-1248 or (800)727-8809 24 Hours a day.

By Web at: Request a Line Spot 24 Hours a day.